About

What we do

We supply the control and computing hardware that industrial systems are built from - controllers, gateways, industrial PCs, networking, licensing for the software that runs on it. We hold stock, we ship it, and we know what is in the boxes.

We are engineers who got tired of buying from catalogues written for procurement departments. Everything about this store follows from that.

Where it ships from

Our own warehouse in Macedonia, Ohio, plus distribution centres on the West Coast and the East Coast. Three locations means most of the country is inside two days on a ground service, which matters more than it sounds when a line is down and the alternative is paying for air freight on a part that costs less than the freight.

What we have decided

A short list, and every one of them costs us something. They are here because they are the reasons to buy from us rather than from whoever is cheapest this week.

• One price, for everybody. No trade tier, no negotiated sheet somebody else is on. Finding out that the number you have paid for two years is the one nobody else pays is a bad afternoon, and we would rather not have caused it.
• Specifications you can filter on. Operating temperature, ingress rating, PoE budget, mounting - stored as real values rather than buried in a PDF, so "everything rated below -20" is a question this site can answer. Most competitors make you open forty datasheets.
• Lead times we actually know. Where something is not in stock, the page says how long in working days, from what the supplier told us. Where we do not have a date, it says that instead of inventing one. An invented date is discovered by a customer, at the point the parcel does not arrive.
• Parcel only, honestly. Anything that moves on a pallet is quoted by a person rather than guessed at by a form. A freight rate a website invents becomes a phone call about accessorials three days later.
• No account required. Buy as a guest at the same price. An account gets you order history and purchase order terms, not a discount.

How we are built

This store runs on our own infrastructure - our servers, our object storage, our network. That is not a boast about uptime, it is the same position we sell: sovereign edge infrastructure that keeps working when somebody else's cloud does not.

It would be strange to argue for that and then run the shop on rented space in a hyperscaler.

Talk to us

There is a person at the end of every channel on the contact page, and they know the products. We would much rather spend ten minutes making sure a part suits the duty than process the return afterwards.