Voice Notification Module

The Voice Notification Module adds the ability to deliver alarm notifications to users via telephone, using most SIP compatible phone system, excluding those requiring Cnonce. Messages are constructed in text and are delivered through a high quality text-to-speech engine. The engine supports multiple voices and languages. Core Features Deliver voice calls through any SIP compatible phone system. No dedicated hardware required. Messages generated by high-quality text to speech, and not a canned set of prerecorded files. Supports multiple languages concurrently, based on user preference. Allows users to acknowledge events. Supports requiring a personal identification number for additional security. Ties into the audit log to audit call events, successful message delivery, and user acknowledgements. Supports message consolidation. Voice Notification Configuration About SIP and VOIP The Session Initiation Protocol, is a highly popular specification for implementing Voice Over IP (VOIP) based phone systems. The protocol itself, as the name suggests, is responsible for initiating communication sessions, and then other protocols such as SDP and RTP are used to actually transfer voice data. Ignition has these protocols built in, SIP is a peer-to-peer protocol, where one side talks directly to the other. However, it is possible to have Gateways that repeat and route data between the two parties. Sometimes phone calls on VOIP networks stay purely in software, but often a Gateway will transition the call to a traditional phone line. By leveraging SIP, Ignition can call physical phones, soft phones, be worked into more complex PBX schemes, while avoiding the high cost of traditional, dedicated voice cards. To get started, though, you’ll need some sort of SIP Gateway. Asterisk is a popular, open source, system that is used by thousands of companies worldwide. If you simply want to connect to a phone line, there are several low cost devices that runs Asterisk.

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